frequently asked questions.

If you have a question that isn't presented below, please email us for further assistance.

CAN I PURCHASE INDIVIDUAL ITEMS FROM A SET?

Yes, you may purchase individual items from a set unless it is indicated in the product description that the set must be purchased as a whole.

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ARE ALL ITEMS AVAILABLE FOR HIRE?

Yes! They certainly are. Please head on over to our furniture hire page for all hiring details, and contact information.

Hire furniture

CAN I RETURN AN ITEM?

Currently, we only accept returns on a case-by-case basis. We do our very best to provide accurate measurements as well as describing any item imperfections or flaws. All of our items are second-hand, therefore there tends to always be some general wear and tear. Please take this into consideration before making your purchase.  

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DO YOU SHIP INTERNATIONALLY?

Please contact us for a courier quote should you wish to have anything shipped overseas. Please note that we do not accept returns for internationally shipped items and we are not responsible for any damage incurred during transit.  

Contact us

CAN I VISIT YOU AT A POP-UP?

Yes! You can view any upcoming pop-up events here, and be sure to sign up to our newsletter to be the first to know about upcoming pop-ups.

Newsletter sign-up

DO YOU HAVE A STORE?

Right now we are purely online based, however, we do exhibit at various pop-ups and markets throughout the year. Details can be found on our events page.  

Pop-up events

DO YOU DELIVER EVERY ITEM?

All our larger items are set up on our website as a free collection from SE15.  However, if you require a courier quote, please get in touch.  In general, delivery within London is approximately £40-£60 depending on the size of the item. For the rest of the UK, a medium-sized items delivery fee is approximately £60-£70 (i.e. a set of chairs or coffee table), for larger items (i.e sofa's/dining tables) the delivery fee is approximately £70- £100.  If the item requires two people to carry then there will also be an additional fee. 

Delivery information