delivery & returns.
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DELIVERY
All products are set up on our website as optional delivery or free collection from SE20 8EF. The delivery fee's are set up based on the size of the item, for smaller items delivery is £30 (paintings and decorative accessories), for medium sized items (chairs or coffee tables) delivery will be £60 and for larger items (dining tables and sofas) delivery is £80.
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LONDON BASED CUSTOMERS
If you are based in London we do have drivers who can deliver for £50 cash within London. Please select click and collect at checkout and send an email to info@scenebychloe.com
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SOUTH LONDON PICK-UP
Please ensure that you pick up your item within two weeks of purchase, and when you arrive to pick up you have with you your purchase confirmation email.
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RETURNS
If you would like to cancel your order, please contact us as soon as possible.
Please note that we only accept returns on a case-by-case basis. We do our very best to provide accurate measurements as well as describing any item imperfections or flaws. All of our items are second-hand, therefore there tends to always be some general wear and tear. Please take this into consideration before making your purchase.
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INTERNATIONAL SHIPPING
Please contact us for a courier quote should you wish to have anything shipped overseas. Please note that we do not accept returns for internationally shipped items and we are not responsible for any damage incurred during transit.
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FURTHER ASSISTANCE
Please contact us if you require further assistance regarding delivery, pick-up, or returns.